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FAQ
When can I expect to receive my parcel from Zaza of Canada?
Items are shipped within one business day after payment has been received.
If you place your order between Sunday to Thursday: I ship the same day or the day after.
If you place your order on Friday and Saturday, I ship usually on Monday.
Special note or my US client, Canada Post is super safe!
SHIPPING TIME with Canada POST:
Within Victoria BC: 2 business days
Within BC: 3 business days
Within Canada: 4 business days
To USA, Australia, Japan and Europe: delivery time varies by country, but I expect international packages to be delivered in 4 to 7 business days.
To Mexico, China, Russia: please do ask me if you have some concern but I expect international packages to be delivered in 7 to 15 business days.
International customs: Import duties, taxes, and charges are not included in the item price or shipping cost. Sorry;)
Is Zaza of Canada an eco-responsible company?
It is impossible to live otherwise when you live in Canada because nature and fauna are everywhere. Every day is a wonder and it would be impossible to live here without this awareness. In real terms, the only plastics that you will see in my parcels come from the parcels of my suppliers. In summer, I often go to the post office on my electric bike. Increasingly, I'm trying to find my products close to home.
Why is the English, French, spanish...or Japanese of Zaza of Canada a little strange?
In simple terms, perhaps you are using Google translation because I want to sell everywhere in the world.
And if you think my English is very creative or completely strange, do not panic and bear with me, I'm just a Frenchwoman speaking English :)
Are the vintage clothes from Zaza of Canada in good condition and clean?
The vast majority of my dresses will be washed and scented before heading to your home. I always do this unless the quality of the fabric does not allow for it.
Certainly, there is such a thing as human error and, if I have missed a mark or two, you can contact me.
Why does Zaza of Canada not charge sales tax in Canada?
Quite simply because Zaza of Canada is a very small business at the moment.
Where does Zaza of Canada get its vintage products from?
The city of Victoria, like Nice in France or Florida, is a city of elderly people, and is therefore a place where you can easily find antique items. I also buy from France, the United States, Japan, and China for basic products. Why buy vintage or second-hand?